Best Practices

You signed up for Pragli, followed our getting started guide, and invited your teammates, but now you're wondering - how should I use this thing? This post provides best practices.

Start Talking

When someone is online and their status is green, click on them to start a conversation (a green status indicates availability). When you start a conversation with them, you are able to speak immediately, but they are muted until they "accept" your call.

When someone new joins your team, consider starting a conversation with them to welcome them to Pragli and "break the barrier" of starting conversations. They will feel more comfortable starting conversations themselves.

If you don't want people to disturb you, consider setting a manual status that you are focusing. Alternatively, schedule a "Focus Time" calendar event and integrate your calendar, and you will automatically be shown as busy.

Calendar Meetings

Create a set of channels to use for meetings. Each channel will get its own URL, which can be used by both Pragli users and guests. Paste the link into calendar invites.

For recurring meetings, we recommend creating a specific channel (e.g. #infra-standup). Place the corresponding channel link into the calendar invite.

For one-off meetings, we recommend creating one "desk" or "office" channel per person (e.g. #desk-doug). When scheduling the one-off, paste the host's channel link in the calendar invite.

For more detail, check out our guide here to running calendar meetings in Pragli.

Schedule Co-Working Time

Pragli doesn't work as a solo app. It relies on the whole team buying into being online during certain times.

To get the most value out of Pragli, set a co-working schedule for your entire team, and align everyone's schedule as closely as possible with this co-working schedule.

While we certainly recommend using it 9-5 every workday, your team might prefer to have certain co-working hours, e.g. Tuesday and Thursday 1pm-4pm. However much co-working time your team wants, ensure that everyone includes that schedule.

Pragli (desktop app) comes with a default start / stop schedule. This can be customized under "My User" → "Schedule."

Pragli + Slack

Pragli is designed to be used alongside Slack.

Start by integrating the two in team preferences. Once you've done so, use /pragli in Slack to start a conversation that anyone (even non-Pragli users) can join.

Generally, we recommend using Pragli for as much conversation as possible. Audio/video conversations resolve issues more quickly and build closeness between teammates. Once you've made a decision or resolution in Pragli, consider making a post in the relevant Slack channel to keep your teammates in the loop and create a permanent record of your conversation.

Click here to learn more about using Pragli and Slack.

Virtual Office Hours

Consider hosting virtual office hours in Pragli. Create a calendar event per above and link to your personal office channel. Learn more here.

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